Legal
Terms & Conditions
1. Acceptance of Terms
By accessing this website or booking any service, you agree to be bound by these Terms & Conditions, together with the Privacy Policy and Disclaimer. If you do not agree, please do not use this website or engage my services.
2. Services Provided
Josephine Bolton – Sleep Consultant offers sleep consulting services, including education, guidance, and support for families with babies and young children. All services are provided as non-medical guidance only and are not a substitute for professional medical advice.
3. No Medical Advice
Nothing provided through this website or my services constitutes medical, therapeutic, or clinical advice. I am not a medical professional. If you have concerns about your child's health, development, feeding, breathing, or growth, please consult a qualified healthcare professional - including a GP, paediatrician, or child health nurse - before implementing any sleep strategies.
4. Client Responsibility
You acknowledge that you are solely responsible for your child's wellbeing and safety at all times. You agree to monitor your child's response to any strategies and use your own judgement about whether recommendations are appropriate for your family. No specific results or outcomes can be guaranteed.
5. Accuracy of Information
The quality of the sleep plan and advice provided depends on the accuracy and completeness of the information you share. I am not responsible for any outcomes arising from incomplete, inaccurate, or misleading information provided by you.
6. Payments & Bookings
All prices are listed and charged in Australian dollars (AUD). Full payment is required before services commence. By completing a booking, you agree to these payment terms.
7. Cancellations & Rescheduling
Cancellations with more than 48 hours notice will retain 25% as a deposit. Cancellations within 48 hours will retain 50% of the total fee. Cancellations with less than 24 hours notice are non-refundable. Rescheduled bookings must occur within 60 days of the original booking date.
8. Refunds
Refunds are generally not provided once services have commenced. Exceptions apply only where required under Australian Consumer Law.
9. Digital Products
Any digital resources, guides, or materials provided as part of a package are for personal use only. They may not be reproduced, shared, resold, or distributed without prior written permission.
10. Intellectual Property
All content on this website - including text, images, guides, and resources - is the intellectual property of Josephine Bolton – Sleep Consultant. You may not copy, reproduce, or use any content without written permission.
11. Limitation of Liability
To the fullest extent permitted by law, Josephine Bolton – Sleep Consultant is not liable for any loss, injury, damage, or adverse outcomes arising from the use of information, services, or recommendations provided - whether direct, indirect, or consequential.
12. Third-Party Services
This website may include links to or rely on third-party platforms (such as booking or payment systems). I am not responsible for the content, availability, or practices of any third-party service.
13. Changes to These Terms
These Terms & Conditions may be updated from time to time. The most current version will always be available on this page. Continued use of the website or services following any update constitutes acceptance of the revised terms.
14. Governing Law
These Terms & Conditions are governed by the laws of Victoria, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Victoria.