Legal
Privacy Policy
Last updated: 1 February 2026
Introduction
Josephine Bolton – Sleep Consultant is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles. This policy explains what information is collected, why it is collected, and how it is used and protected.
Personal Information Collected
I may collect the following types of personal information: your name and contact details (email address, phone number, and postal address); information about your child, including age, sleep habits, routines, feeding practices, and relevant health or developmental details; payment information processed through secure third-party platforms; and website usage data collected automatically through cookies and analytics tools.
Why Information Is Collected
Personal information is collected to provide sleep consulting services tailored to your family; to communicate with you about bookings, consultations, and follow-up support; to process payments; to improve the quality of services offered; and to meet any applicable legal obligations.
Sensitive Information
Health and developmental information about your child is considered sensitive information under Australian privacy law. This information is collected only with your consent, for the sole purpose of providing sleep consulting services, and is handled with appropriate care and discretion.
How Information Is Protected
Your information is stored in secure digital systems protected by passwords and appropriate access controls. Access is limited to authorised personnel only. Information is retained only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.
Third-Party Sharing
Your personal information will not be sold to third parties. Trusted third-party service providers - including payment processors, scheduling platforms, and website hosting providers - may handle your data as necessary to deliver services. These providers are bound by strict confidentiality obligations and are only permitted to use your data for the purpose for which it was shared.
Cookies & Analytics
This website uses cookies and analytics tools to understand how visitors use the site and to improve the experience. You can disable cookies through your browser settings, though doing so may affect the functionality of certain parts of the website.
Accessing & Correcting Your Information
You have the right to request access to the personal information held about you, and to request corrections to any inaccuracies. To make a request, please get in touch using the contact details below.
Complaints
If you have a concern about how your personal information has been handled, please contact me directly in the first instance. If your concern is not resolved to your satisfaction, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Changes to This Policy
This Privacy Policy may be updated from time to time. The most current version will always be available on this page. Last updated: 1 February 2026.
Contact
For any privacy-related queries, please contact: Email: j.boltonsleepconsultant@gmail.com · Phone: 0491 636 554